ORDERS & SHIPPING
ORDERS & SHIPPING
We have the following shipping options available:
FREE standard shipping for orders over $150.00
Flat rate standard shipping of $10.00 for orders under $150.00
Standard shipping is 2 to 8 business days depending on your location. Delivery via standard post to WA, NT, TAS and rural suburbs can take between 7-10 business days to be delivered.
EXPRESS shipping and priority processing $25.00 1 to 4 business days. Priority processing includes express turnaround of monogramming and shipping within 24 hours.
Please note all our domestic orders are dispatched via Australia Post, Fastway and DHL and have full tracking.
You can return your online purchase in original, unworn condition within 14 days from purchase date *excludes gift cards, e-gift card, final sale, personalised items. Also excludes hampers, bodysuits and knickers unless there is a manufacturing defect.
HOW TO RETURN?
We understand that there are times you need to return an item. Please complete and submit the above form and our customer service team will reach out to provide a RA number.
You will be able to choose an exchange if you wish to change size or a full refund (the return shipping label will cost you a flat fee of $9.90) or a store credit to place an order in the future.
Slippers - Qualify for a refund or store credit if unworn and sole undamaged. Personalised slippers do not qualify for a refund or store credit.
Hampers - Please note Homebodii does not accept refunds on hampers. For clothing items, Homebodii can offer store credit or exchange should the item not fit, as long as it hasn't been personalised. Personalised goods are not available for exchange or refund
For in-store purchases - You can return or exchange full-priced items for change of mind within 14 days of purchase in-store. Items must be unworn, unwashed, not personalised and in original condition, with all tags attached. Except where deemed faulty, we cannot offer return or exchange on underwear. Mark-down and promotional sales can only be returned for store credit or exchange and are not refundable for change of mind, except as prescribed by Australian Consumer Law